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HOME DEPOT: Begging you to stay…
The Consumerist posted this photo of a sign hanging by the door of the Las Cruces, NM Home Depot.
Nice quotation marks. Helluva proofread. One can imagine the sign hanging in the future Eureka store:
“If you are leaving because Home Depot sank Old Town,
Crippled local businesses
Fouled the last large undeveloped parcel on Humboldt Bay
And still the customer service sucked,
pick up the phone and dial 1-800-TOLD-YOU-SO”
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The Humboldt Herald 
That’s to funy. Bet it’s a payfone, to. Maybe they need rebranding: Hardware-R-us?
Only in Heraldoville do we get a post slamming a company for trying to improve their customers’ shopping experience.
I highly doubt HD will sink old town, but I sure hope it gives Piersons’s a run for their money.
Is it too late to get a Lowe’s?
Loves those folks who root against local businesses
Only in Heraldoville do we get a post slamming a company for trying to improve their customers’ shopping experience.
If the service has become so bad that a sign like that has to be posted, then what can the Manager on Duty do besides say I am sorry and hand out a coupon for a free tape measure/ or leveler?
This was a good laugh to start the day.
-boy
‘Cause it not already fouled???
The jury is still out for me. What do they mean by “improve your experience”?
6:10am,
Saturday morning pick-me-up laughs:
Maybe they have a royalty partnership and want you to use your mobile phone with service through Verizon?
Jeffrey Lytle
McKinleyville – 5th District
There are plenty of employees in the Home Depot near where I’m currently staying in the Bay Area. They just spend all their time avoiding customers and talking with each other. Ah, if only I were a cute young woman, I might get some help from them.
Does Randy Gans have a Heraldo alert for every time Home Depot is mentioned? Who else would want to give Pierson’s a run for their money? Thanks for the entertainment–it’s esp. funny if you’ve actually been IN Home Depot which I have (East Palo Alto). The only thing worse was Ikea–in case you don’t know, once you get inside you cannot turn around and walk out–you have to walk the entire circuitous path past every product and then you have to do it again on the second floor (I thought I was going to have a seizure or something before I could escape!). Hopefully Eureka will never be as bad off as East Palo Alto to regard such a development as an improvement!
Was at Home Depot in Crescent City yesterday. Plenty of people asking if I found what I was looking for and even took me to one product and answered questions about it. Pretty good service there.
Pierson’s has good people too just not good prices.
They have substantial selection of product and good prices. They also have good HR policies and fair wages. Why not welcome that into our community?
Personally, I wouldn’t shop there much. It’s like trying to go into Costco to buy a tube of toothpaste. Too much of a hassle, and I’d rather buy from the locals.
But that still means that contractors, do-it-yourselfers and others should not be denied the choice merely because you dislike Rob Arkley.
As noted in a previous post about Home Depot’s “stellar record”:
Environment:
HD is bad for wetlands
paid millions in fines for improper handling of hazardous waste in California
knowingly sold harmful products that hospitalized customers and spawned 200 lawsuits
Customer service:
Unhappy customers
more unhappy customers
record numbers of unhappy customers
some really pissed-off customers
wastes customer time
ripping off customers is dishonest
HD lies to customers to sell them expensive, unnecessary things
Jobs:
Layoffs
pull-outs
more pull-outs
employee discrimination based on race, gender
strikes by timber and steelworkers
kills jobs in competing (local) stores
Was this sign put up by Home depot or a dissatified customer? Could be either. The only way to know is by seeing how fast it came down or how long it stayed up. Piersons is laying off employees because of the economic downturn. Think of the people that would loose their job if Home Depot was here too. It is not wise to ignore how fragile our local economy is, even in the best of times. Boom and bust happen here on a regular basis. Fishing and timber and government are the big employers. None of them look good right now and to add a new huge building supply makes no economic sense. The money pie is not that big here. If you can’t see that, then you are blind in one eye and can’t see out of the other. The only reason to want Home Depot in Eureka is you have a dog in that fight, and that dog is not for local business. It is as simple as that. That sucking sound you will hear is our family businesses being sucked down the drain.
Just as an experiment watch the KEET auction and see how many local companies donate and then how many Sears and Targets. Who is invested in their community and who is not?
From Trinidad, some would think the drive to Crescent City would be appealing to me. I start with the local True value and if they don’t have what I want, I go to McKinleyville Ace. That place has almost everything you could want. They support local sports and kids activities and other great local stuff, and their prices are pretty darn good. Not to mention driving that stretch of 101 from CC with something tied to the roof, forget it.