SmartMeters overcharge when overheated
PG&E’s SmartMeter controversy just got more heated with the announcement that customers have been overcharged when the device hits 100 degrees.
All of the faulty meters have been or will be replaced, and affected customers will receive refunds averaging $40, PG&E representatives said.
Those customers, scattered across Northern and Central California, also will receive a free home energy audit as well as a $25 credit for the inconvenience.
SmartMeter critics are not satisfied and say the overcharges show PG&E needs to take seriously other consumer complaints about SmartMeters.